Contact Us
The fastest way to reach us is by email. We read every message and usually reply within 1–2 business days.
What can we help with?
Pick a topic to open an email with the subject already filled in.
- A thumbnail won't download
Include the video link you pasted, the size you clicked and your browser and device (for example Chrome on Android).
- Feature request
Tell us what you were trying to do and which tool would help. Many of our features started as user emails.
- Chrome extension help
Tell us your Chrome version and what happens when you click the Thumbnail button or the extension icon.
- Copyright or removal request
We don't host thumbnails; they load from the original platform. If you believe something on our site infringes your rights, send the page URL and details and we will respond promptly.
- Advertising or partnerships
For sponsorships, tool integrations or other business enquiries, tell us about your company and idea.
Before you write
- Max Resolution missing? Some videos, mostly older or low-resolution uploads, simply don't have a 1280×720 thumbnail. Use the next largest size shown.
- Private or deleted video? Thumbnails of private, deleted or age-restricted videos may not be available to anyone.
- Need a different size? Use the thumbnail resizer or check the YouTube thumbnail size guide.
We will never ask for your YouTube password. YouTube Thumbnail Downloader is not affiliated with YouTube or Google LLC.